Phone: +1 758-453-0049
Bisee, Saint Lucia LC04301

Terms and Conditions for the use of this website

The following advice applies to the content that appears on this website only.


Thank you for visiting our website. This website is owned by the Saint Lucia Bureau of Standards (SLBS) whose principal business address is Bisee Industrial Estate, Castries. SLBS is a company incorporated in Saint Lucia.

Your use of our website is subject to the following terms and conditions, and, by using our website, you agree to be legally bound by them. This applies whether you register your details with us or not. Please read these terms carefully before using our website. If you do not agree to these terms, we would strongly advise against using this website.

this iteration of our terms of use was published on ________. We reserve the right to revise and amend these terms and advise that you read these legal statements from time to time to remain informed of the provisions.

You may use our website without registering your details with us. Certain areas of our website will only be available to you if you register, however. The website and all associated data is hosted by Attenda.

Privacy Notice

We regard your privacy as important and the details that we collect from you, if you have chosen to provide them to us, is to enable us to send you information about products and services in which you register an interest. Please view our Privacy Notice for further information on our policy.

By providing us with your information you consent to us processing it for the purposes outlined in our Privacy Notice. It is a requirement of using this site that at all times you will provide true and accurate details in registration forms and via other information request points on our site and also that you do not share any log in details with third parties without our express consent. You agree to notify us immediately if you suspect that a password used by you has been used by a third party. If you provide or the SLBS has reasonable grounds to suspect that you have provided any information that is untrue, inaccurate, not current or incomplete, SLBS has the right to suspend or terminate your use of our site and refuse any and all current or future use of the site (or portion of the site.)

Intellectual Property Notice

The following advice applies to the content that appears on this website only.

Unless stated otherwise, SLBS is the owner or the licensee of all intellectual property rights in our website, including images, software, passwords, codes - used or supplied in connection with its operation - and the material published on it. These works are protected by copyright laws and treaties internationally. All such rights are reserved. You are permitted to print and download extracts from our website for your own use, provided that:

You expressly agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of this website or content, products or service made available via those sites. This includes any collection or use of any product listings, descriptions of our products or services, our pricings or any access to, and downloading of details of any third party who may be identified from any of the contents of our website. You are granted a non-exclusive and revocable licence to create a hyperlink to our home page. Your hyperlink must not portray SLBS, our products and services, our agents, associates and affiliates in an offensive manner, or be misleading or false. You may not use our trademarks as part of your link without our written agreement for you to do so. You acknowledge that SLBS may terminate or suspend your right to use this website if you breach, or if SLBS has reasonable grounds to suspect that you have breached the provisions of these Terms of Use.

Our Trademarks

"Saint Lucia Standards Mark", and ”Quality Logo" are trademarks of the SLBS and are registered as such in Saint Lucia You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout or form) of SLBS without our express written consent. You may not use any meta tags or any other hidden text utilising our trademarks without our express written consent.

Your use of the SLBS Website

Apart from your personal information, which is covered by our Privacy Notice any other material that you may post to our website will be considered non-confidential and non-proprietary. SLBS shall have no obligations with regard to such material. SLBS shall be free to copy, disclose, distribute, incorporate and use this material and all things embedded in it for its own commercial and non-commercial purposes. When you use our website, you may not use it in any way that may be technically harmful (such as infecting it with computer viruses, logic bombs, Trojan horses, worms or any other harmful components, corrupted data, malicious or harmful software).You may not use our website for any fraudulent or illegal purpose or in connection with a criminal offence. You may not post or transmit material to, from or through our website that may be threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial or religious hatred, discriminatory, scandalous, inflammatory, blasphemous or that may infringe the rights of any third party. You may not cause annoyance or inconvenience to any person by using our website. SLBS shall co-operate with any law enforcement authorities or court order requesting or directing SLBS to disclose the identity or locate anyone posting any material in breach of any of these provisions.

Links to Other Webites

Links to third party websites on our website are provided solely for your convenience. If you use these links, you will leave our website. SLBS has not reviewed all of these third party websites and does not control and is not responsible for them or their content or availability. SLBS does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to our website, you do so entirely at your own risk.

Completing Forms on the SLBS Website

If you choose to provide us with information via a form on the SLBS website we will use that information only to complete the request specified by that form, or to update you regarding similar products and services to those purchased.


While we endeavour to ensure that the information on our website is correct, SLBS does not make any warranties or representations about the accuracy and completeness of the material on it. SLBS may make changes to the material on the website, or to the products and prices described in it, at any time without notice. The material on our website may be out of date, and SLBS makes no commitment to update such material. SLBS expressly disclaims liability for errors and omissions in the contents of our website. Users should seek appropriate advice before proceeding on the basis of any information. The material on our website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with our website on the basis that SLBS excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill which, but for this legal notice, might have effect in relation to the website. SLBS accepts no responsibility for any loss which may arise from reliance on any information contained on this website or any other sites linked from this site. You agree that SLBS is excluded from all liability of any kind arising from any third party content or information on or linked from this site. You acknowledge that use of the Internet is not guaranteed to be continuous or error free. The SLBS shall not be liable for damage, costs or loss arising from events outside its control including without limitation flood, fire, theft, power outage, terrorist attack, loss or interruption of communications service, or strike.


The liability of SLBS and the officers, directors, employees, or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party through the use of, or your inability to use, our website, or through the content of our website. This includes (but this list is not exhaustive) any indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or use of money. This limitation applies whether your damages or losses may arise in tort (including without limitation negligence) or contract. Nothing in this legal notice shall exclude or limit the liability of SLBS for:

If your use of material on our website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs of such. Nothing in these Terms of Use shall affect your statutory rights.


Notices served in relation to these Terms of Use must be in writing and may be served by post or e-mail.

Governing Law and Jurisdiction

This Agreement shall be governed by the laws of Saint Lucia, unless otherwise agreed by the parties. Dispute Resolution In the event of any disputes out of, related to, or pertaining to this Agreement, such disputes shall be settled by an Independent Arbitrator acceptable to both parties whose decision shall be final and binding on both parties.

ISSUE DATE: 30th October 2020