ISO/NP 19384

Service excellence — Requirements and guidelines for the application of ISO 23592 for E-commerce platform operators

General information

Current stage: 10.20 Effective date: Jan 6, 2023

Originator: ISO

Owner: ISO/TC 312

Type: International Standard

Scope

This document specifies the requirements and guidelines for E-commerce platform operators to apply ISO 23592, including principles, model, and specific application methods.
This document applies to all E-commerce platform operators.

Life cycle

NOW

IN_DEVELOPMENT
ISO/NP 19384
10.20 New project ballot initiated
Jan 6, 2023

Preview

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