ISO/TS 23686:2022

Service excellence — Measuring service excellence performance

Publication date: Oct 6, 2022

General information

Current stage: 60.60 Effective date: Oct 6, 2022

Originator: ISO

Owner: ISO/TC 312

Type: Technical Specification

ICS: 03.080.01

Languages: English

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Status: Published

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This document specifies metrics and methods of measuring service excellence performance.

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PUBLISHED
ISO/TS 23686:2022
60.60 Standard published
Oct 6, 2022

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