ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.
Revises
ISO 9004:2000
WITHDRAWN
ISO 9004:2009
95.99
Withdrawal of Standard
Apr 3, 2018
PUBLISHED
ISO 9004:2018
Managing for the sustained success of an organization — A quality management approach
60.60 Standard published
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