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ISO 9241-20:2008

Ergonomics of human-system interaction — Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services

General information

90.92     Feb 12, 2020

ISO

ISO/TC 159/SC 4

International Standard

35.180     13.180  

Scope

ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.

Life cycle

NOW

PUBLISHED
ISO 9241-20:2008
90.92 Standard to be revised
Feb 12, 2020

REVISED BY

IN_DEVELOPMENT
ISO 9241-20

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